Refund policy for Respawn
- No fix, no fee. If we can't fix the issue described in your quote, you get a full refund.
- Guarantee window. If the quoted issue comes back within the guarantee window (7 days for Quick Fix, 14 days for Full Rescue), we fix it again for free. If we can't, you get a full refund.
- Before work starts. Cancel any time before we start the fix for a full refund.
- Not covered: new issues outside the quote, or problems caused by later changes to the code. We'll quote those separately.
- How to ask: email thedrop@mail.grokbot.com with your order number. Approved refunds go back to your original payment method through Lemon Squeezy.
Full details are in our refund policy and terms.
Common questions
Do you need my passwords or API keys?
No. Never paste secrets into the form. If you accept the quote, we'll ask for limited, revocable access, such as a GitHub collaborator invite on the one repo. You can remove it right after handoff.
Who owns the code?
You do, including every fix we write. We don't reuse your code or share it with anyone.
Which tools do you support?
Apps built with Cursor, Claude Code, Codex, Lovable, Bolt, Replit, v0, Copilot and similar tools, mostly JavaScript/TypeScript (React, Next.js, Vite) and Python, on common hosts and backends like Vercel, Netlify, Cloudflare, Supabase and Firebase. Not sure? Ask in the form.